Message from Payoneer’s Account Approval Department

Dear Kaan Utlu,

Payoneer's Account Approval Department is requesting a copy of a valid government issued photo ID document, so that we can process your card application. Acceptable forms of ID include driver's license, passport, national ID, and military ID.

Please make sure the ID matches the details provided on your Payoneer card application and that the document is clear, and has your name and your date of birth displayed clearly. Documents that are difficult to read can cause further delays, so please enlarge and lighten copies when you scan, for clear viewing.

You can scan your ID (we prefer a jpeg file) and upload it automatically to your account for us to review by using the link below:

Upload link

Or if you prefer, you can attach the file in reply to this e-mail. Please note that documents uploaded using the upload link above are reviewed more quickly than replies by e-mail.

Need more help? Please reply to this message, contact us using our Payoneer Contact Form , and/or chat live with us Sunday-Friday, 9:00 AM - 6:00 PM (EST).

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